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WEBSITE CARE & SUPPORT

Your Website, Looked After.
Every Single Day.

Ongoing maintenance, security, updates and improvements so your website stays fast, protected and current — without you having to think about it.

Websites Don't Break All At Once. They Decay.

  • Plugins and frameworks go out of date, opening security holes and compatibility issues.
  • Small edits wait weeks because nobody owns the website after launch.
  • Speed slowly drops as content grows, quietly hurting search rankings and conversions.

What Changes
When It Works.

BEFORE

  • Updates postponed until something breaks
  • No backups you've actually tested
  • Edits stuck in a queue
  • Problems discovered by customers

AFTER

  • Updates applied and tested on a schedule
  • Daily off-site backups with quick restores
  • A team on hand for changes
  • Uptime monitoring that alerts us first

Capabilities
Built Around Outcomes.

01

Updates & Patching

Core, theme and plugin updates tested before they go live to avoid surprises.

02

Security Monitoring

Firewall, malware scanning and login protection to keep threats out.

03

Backups & Recovery

Automated off-site backups and a clear recovery process if anything goes wrong.

04

Performance Tuning

Regular speed checks and optimisation as your content and traffic grow.

05

Content & Design Changes

Page edits, new sections and small features handled by people who know your site.

06

Monthly Reporting

A clear summary of updates, uptime, speed and recommended improvements.

A Clear Process,
Start To Finish.

  1. STEP 01

    Onboard

    We audit your site, set up monitoring, backups and access.

  2. STEP 02

    Stabilise

    Fix outstanding issues, update software and close security gaps.

  3. STEP 03

    Maintain

    Scheduled updates, monitoring and change requests handled continuously.

  4. STEP 04

    Improve

    Monthly recommendations to make the site faster and more effective.

Deliverables

Website health auditScheduled updatesSecurity & malware monitoringDaily backupsUptime monitoringChange request supportSpeed optimisationMonthly report

Where This
Makes The Difference.

01

Businesses without an in-house developer

A dependable team that keeps the site healthy and makes changes when you need them.

02

Sites that recently launched

Protect the investment with ongoing care instead of letting it slowly age.

03

Busy marketing teams

Hand off technical tasks so campaigns and content launch on time.

Who We Build This For

Professional ServiceseCommerceHealthcareHospitalityNon-ProfitReal Estate

Questions, Answered.

Do you support websites you didn't build?

Yes. We start with an audit, fix any underlying issues, then bring the site into our care process.

How fast do you respond to issues?

Critical issues are prioritised immediately; change requests are scheduled and confirmed with you.

What's included in a care plan?

Updates, security, backups, monitoring, reporting and a set amount of change time each month.

Can I cancel anytime?

Plans are designed to be flexible — we'll agree terms that suit your business up front.

LET'S TALK

Ready To Fix
What's Holding You Back?

Tell us where things are stuck. We'll tell you honestly what we'd change.

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